Terms of Sale for The Jimbo Effect
Effective Date: 23/03/2025
Last Updated: 23/03/2025
These Terms of Sale (“Terms”) apply to all purchases made through The Jimbo Effect (“we,” “us,” “our”) via our Website, https://thejimboeffect.com. By placing an order, you agree to be bound by these Terms, which form a legally binding agreement between you and The Jimbo Effect.
1. Orders and Payment
- Orders are processed via WooCommerce and fulfilled by Printful UK for certain products.
- All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
- We accept various payment methods as displayed at checkout.
- Full payment must be received before order processing begins.
- We reserve the right to cancel orders due to suspected fraud, pricing errors, or stock unavailability.
2. Fulfillment and Delivery
- Physical products are fulfilled by Printful UK, and delivery times may vary based on location and shipping method.
- Estimated delivery dates are provided at checkout but are not guaranteed.
- Digital products (if applicable) will be delivered via email or through a user account after payment is processed.
- Risk of loss for physical goods transfers to you upon delivery.
- We are not responsible for customs fees or import duties for international orders.
3. Cancellations and Refunds
3.1 Physical Products
- You have 14 days from receipt to request a return or exchange under the Consumer Rights Act 2015.
- To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.
- Custom or personalized items may not be eligible for return unless defective.
- Refunds will be issued within 14 days of receiving returned items.
3.2 Digital Products
- Due to the nature of digital goods, refunds are only granted if the product is defective or inaccessible.
- You may not share, resell, or distribute digital products without explicit permission.
4. Defective or Incorrect Products
- If you receive a defective, damaged, or incorrect product, contact us within 14 days of receipt with photographic evidence.
- We will arrange a replacement or refund at no additional cost to you.
- Printful UK handles the fulfillment of physical products, and claims may be subject to their policies.
5. Subscription Services
- Any recurring subscription services will be billed as stated during the checkout process.
- You can cancel subscriptions anytime before the next billing cycle.
- No refunds will be issued for partially used subscription periods.
6. Limitation of Liability
- We are not responsible for delivery delays caused by Printful UK, shipping carriers, or unforeseen circumstances.
- Our liability for defective products is limited to replacement or refund.
- We do not guarantee uninterrupted access to digital content due to potential system outages.
7. Governing Law & Dispute Resolution
- These Terms are governed by UK law, and disputes will be handled in UK courts.
- If you have a dispute, please contact us first at info@thejimboeffect.com, and we will attempt to resolve it informally.
8. Changes to These Terms
- We may update these Terms at any time, with changes taking effect upon posting to the Website.
- It is your responsibility to review these Terms periodically.
9. Contact Information
For questions about these Terms of Sale, contact us at:
📧 info@thejimboeffect.com